The combination of our focus on expertise and our proven delivery experience results in a valuable knowledge and skills base that can be accessed by customers in a way that suits them.
Our team know that outstanding organisation, communication and control are the keys to delivering projects within the required timeline, within budget and to scope.
Our professional services team provide consultancy and project delivery services built around certified expertise and proven experience. Customers can entrust total programme delivery responsibility to us, or may prefer simply to engage specialist resource in support of their own project teams.
There is one final service element that we think stands apart: the commercial flexibility of our offering. Using our unique NMS (network management system) and competitive pricing structure, customers can choose different levels of support and management for different elements of their infrastructure, and be charged accordingly.
We cover the right technologies. We have the right people, with the right attitude, processes and systems. We meet SLAs.
We know how difficult it can be for organisations to build and maintain a skilled team that can address operational issues as they occur, while at the same time delivering new systems and projects. Our customers bridge this gap by engaging VEI to take ownership of a range of tasks to suit their needs.
We do things a little differently at VEI. Here’s what you can expect from our service: Immediate access to skilled resource; Prompt issue resolution; Best practice service management; and, Transparent performance measurement.
Supporting internal IT can be costly, especially when you need 24/7 cover. Many businesses cannot provide dedicated out-of-hours support; others find it difficult to react quickly to faults and security incidents without impacting ongoing projects and operations.