AudiCam at Sheehy Motors Naas

Sheehy Motors, Naas, and VEI have been working together to bring the best service possible to their customers in Kildare and the greater Dublin area. Taking the lead from Audi’s focus on trust, transparency and convenience, the roll out of Audi Cam across their workshop on the Newbridge Road is a great example of how technology can transform the relationship between businesses and their customers.

Now when a customer brings their car to Sheehy’s Audi Naas for service or maintenance if the Audi-trained technician finds an issue, they will make a quick video with commentary detailing the work that needs to be carried out as well as the costs involved. Within minutes the customer will receive an email containing a link to the video and a text message including a secure pin. The customer can give the go ahead, wherever they may be, secure in the knowledge that they understand the work involved.

Mr. Frank Kelly, Managing Director of Sheehy Motors. said: “The IT infrastructure in our showrooms and garages is maintained to the highest standard. We were confident when we first heard about Audi Cam that VEI would be able to support it without any fuss or impact on the day-to-day dealings of our staff.”

It was an interesting project for VEI engineer involved, not only because he got to check out the cars in the showroom.

“To ensure that coverage is not degraded by the movement and position of cars in the bays, a specialist survey was required to provide the necessary coverage across the workshop. This led us to implementing dual-radio access points to facilitate the tablet devices that record and relay back information to the customer via the Audi Cam platform. To remain secure, the devices sit on the one of two administrative networks we maintain for Sheehy Motors.” Find out more about the work carried out by VEI for Sheehy Motors.

Lloyd O’Rourke, VEI Commercial Director, thought it an innovation worthy of wider attention:

“This is exactly what VEI aims to do. We want businesses to have the confidence to use technology so that they can bring the very best service to their customers. That type of confidence comes from innovative, reliable, cost-efficient solutions delivered by a provider you can trust.”

At present there are only 5 other garages across the country that offer AudiCam. Learn more about AudiCam at audi.ie.

Latest case studies

VEI is responsible for the provision of Wi-Fi to all guests and staff in the hotel. The K Club have

VEI manage SSC’s LAN/WLAN communications infrastructure.

VEI delivered as a turnkey project, the phone system and Wi-fi for the Westwood and the WiFi for

VEI are providing the Dylan Hotel with a new feature-rich, IP capable phone system. The new state

VEI replaced their legacy phone system with the latest Unified Communications IP telephone system.

Working with VEI, Ardmore has implemented Unify’s OpenScape Business solution, upgraded its Local

The Marine Institute is the state agency responsible for marine research, technology development

Latest articles

AudiCam is a revolutionary online service that gives you complete transparency about the work Audi

Find out why the tide has turned in favour of Wi-Fi CERTIFIED ac devices

VEI’s Hosted PBX Platform-as-a-Service (PaaS) delivers cloud-based PBX functionality encompassing

Today our engineers tweeted a link to a great article in The New York Times about how "Free Hotel

Latest videos

Conor, Chris and Lloyd sat down to answer some questions on video about the business. Instead, we

For larger businesses the investment in an in-house solution to handle all the communication needs

Circuit lets your team communicate and collaborate on the go in a single pane of glass.

Introducing Circuit – A new way to work, enabling you and your team to focus on connecting,

VEI Director Chris Webb talks to Niall Moroney, Facilities Manager, at Ornua about the latest

Latest downloads

Article about Wi-Fi installation in the K Club featured in The K Club 25th Anniversary Magazine

Reliable Recording, Secure Storing and Effortless Playback

VEI-Global: Simplifying IT - Providing onsite certified in-country engineers across all of Europe

VEI Wi-Fi Solutions: Future Proof your Wi-Fi