VEI and our partners provide a comprehensive range of reliable interaction recording solutions and services across many industry sectors. Our highly experienced industry specialists understand your individual business priorities and provide the right solutions on time and within budget. We enable organisations to comply with regulations, mitigate against risk and deliver a superior customer experience.
VEI always aim to be competitive and create a tangible measurement on the success of your investment over its lifecycle. We will work with you to demonstrate the total cost of ownership related to the solutions we provide and will aim to always provide a clear return on your investment.
Wi-Fi works with no physical wired connection between sender and receiver by using radio frequency (RF) technology. The cornerstone of any wireless network is an access point (AP). The primary job of an access point is to broadcast a wireless signal that computers, phones and tablets can detect and “tune” into.
One of the key reasons to deploy a converged voice and data network is for cost savings. VEI’s IP Telephony solutions are built on open standards, feature rich, scalable, secure communications platforms and VoIP gateways.
By granting free Wi-Fi access in your premises, via KaptiFi, your business establishes one-to-one social engagement with individual customers. More than this though, KaptiFi analytics generate powerful presence reports. These reports reveal customer behaviour patterns by age, gender and location, which otherwise remain unseen by business managers.
VEI’s Hosted PBX Platform-as-a-Service (PaaS) delivers cloud-based PBX functionality encompassing traditional PBX features as well as cutting-edge Unified Communications features. It is available over the Public Switched Telephone Network (PSTN), dedicated IP circuit, or the public Internet for Service Providers to leverage as part of their overall communications and/or Information Technology offer to business customers.
UC&C (Unified Communications & Collaboration) is the modern way to work. You know you need to be able to hold conversations with your customers across phone, email and video either in the office or when you are out and about. You also want to be able to hold discussions with your colleagues about what you are looking at on your screen even when they are not in the same room, building or even time zone. All this needs to happen instantaneously, whether it be a laptop, tablet or your mobile.
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