Business Telephone Call Recording

VEI and our partners provide a comprehensive range of reliable interaction recording solutions and services across many industry sectors. Our highly experienced industry specialists understand your individual business priorities and provide the right solutions on time and within budget. We enable organisations to comply with regulations, mitigate against risk and deliver a superior customer experience.

VEI and our expert installation teams have been responsible for hundreds of successful implementations of multimedia interaction recording, quality management, interaction analytics and workforce management solutions.

We are recognised throughout the industry as system experts and are regularly engaged by NICE and other NICE partners to perform installations on their behalf in a wide range of voice, data, network, application and security environments.