Service Flexibility

We cover the right technologies. We have the right people, with the right attitude, processes and systems. We have never missed a SLA. There is one final service element that we think stands apart: the commercial flexibility of our offering. Using our unique NMS (network management system) and competitive pricing structure, customers can choose different levels of support and management for different elements of their infrastructure, and be charged accordingly.
Maybe you want 24x7x365 cover for your business IP Telephony platform and network, but you only need 8x5xNBD for your WLAN. Maybe you want on-site support for your Video Conferencing System, but remote support will do when it comes to your Moves,adds and changes. With VEI, you will pay for and receive just what you need. With many other providers, you will have to choose from a limited set of options that have more to do with lowering costs and complexity for the provider rather than the customer.